Yes, your data is secure when you use the OpenAI API (which is the case within the botx platform). OpenAI places a high priority on data security and has implemented robust measures to protect user data. The models, like ChatGPT, do not retain information about individual queries. Every question you ask is processed without access to past interactions. This design ensures that the data you send to the API isn't stored or remembered by the model. More at https://openai.com/enterprise-privacy
If you are using an on-premise version of the model, the data remains fully under your control and doesn't leave your infrastructure. This ensures an added layer of data protection, as you have full oversight and governance of data storage, processing, and transmission.